Question 1

What is advanced foot care?

Accepted Answer

Advanced foot care is a specialized nursing service focused on the treatment and maintenance of foot health. This includes nail trimming, callus and corn care, thickened nails, and diabetic foot assessments — all performed safely and professionally.

Question 2

Who provides the care?

Accepted Answer

All services are provided by a Licensed Practical Nurse (LPN) with advanced training in foot care, following strict clinical and infection control standards.

Question 3

Do you offer mobile or in-home services?

Accepted Answer

Yes! Pink Sole Foot Care is a mobile service, meaning care is provided in the comfort of your home. We bring all necessary professional equipment to each appointment.

Question 4

What areas do you serve?

Accepted Answer

We serve clients in Qualicum Beach, Parksville, Nanoose Bay, North Nanaimo, and surrounding communities.

If you’re unsure, feel free to contact us!

Question 5

How long is an appointment?

Accepted Answer

Initial visit takes 1 hour and 30 minutes which includes all necessary assessments prior to treatment. Then, succeeding visits typically last 45–60 minutes, depending on your foot care needs.

Question 6

Do you provide diabetic foot care?

Accepted Answer

Yes. We provide diabetic foot assessments and care, including:
Skin and nail assessment
Sensation testing (monofilament)
Preventative care to reduce risk of complications

Question 7

How do you ensure safety and hygiene?

Accepted Answer

Your safety is our top priority. We follow strict infection control practices, including:
Medical-grade sterilized instruments
Use of gloves and protective equipment
Clean, organized setup for each visit

Question 8

How much do services cost?

Accepted Answer

Pricing starts at $85 per session for initial visit. Then, $70 per session for succeeding visits (including tax).

Final cost may vary depending on the level of care  and additional time required.

Question 9

Is this covered by insurance?

Accepted Answer

Currently, services are not covered by insurance. While we don’t offer direct billing, we’ll provide a detailed receipt you can submit to your insurance for reimbursement. Coverage depends on your plan.

We are in the process of working toward insurance eligibility to better support our clients. Thank you for your understanding and trust.

Question 10

How often should I book foot care?

Accepted Answer

Most clients benefit from care every 6–8 weeks, but this can vary depending on your condition (especially for diabetic or high-risk feet).

Question 11

Do I need a doctor’s referral?

Accepted Answer

No referral is required. However, if you have specific medical conditions, collaboration with your healthcare provider may be recommended.

Question 12

Who can benefit from your services?

Accepted Answer

Services are ideal for:
Seniors
Individuals with diabetes
People with mobility challenges
Anyone unable to safely care for their own feet

Question 13

How do I book an appointment?

Accepted Answer

Just click “Book Online” at the top of our website and follow the steps to choose your service and preferred date & time, and fill out the required details.

You can also book via text, call or email if you prefer.
Phone: (778)363-7061
Email: info@pinksolefootcare.ca

Question 14

What should I prepare before my appointment?

Accepted Answer

A clean, comfortable space
A chair where you can sit comfortably
Two hand towels

Question 15

Will I need more than one session?

Accepted Answer

This depends on your condition. Some concerns may require more than one session, as they cannot be fully addressed in a single visit. A personalized care plan will be discussed during your first appointment.

Question 16

What forms of payment do you accept?

Accepted Answer

Payment is due at the time of service. We accept cash and e-transfer for your convenience. Additional payment options may be available in the future.

Question 17

Are pets allowed during in-home visit?

Accepted Answer

Yes, pets are welcome during your appointment! We understand that pets are part of the family. As long as your pet is well-behaved, calm, and does not interfere with the service, they can remain in the room.

For safety and comfort, we may kindly ask that overly active or aggressive pets be secured in another area during the visit. Thank you.

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